Manatal incident

Degradation of performance of the Manatal application

Minor Resolved View vendor source →

Manatal experienced a minor incident on November 1, 2023 affecting Web Application, lasting 1h 23m. The incident has been resolved; the full update timeline is below.

Started
Nov 01, 2023, 05:44 AM UTC
Resolved
Nov 01, 2023, 07:08 AM UTC
Duration
1h 23m
Detected by Pingoru
Nov 01, 2023, 05:44 AM UTC

Affected components

Web Application

Update timeline

  1. investigating Nov 01, 2023, 05:44 AM UTC

    We identified a degradation of the experience of the Manatal main application. This can result in slower loading of certain parts of the application.

  2. identified Nov 01, 2023, 05:48 AM UTC

    We have identified the root cause of the issue. Our Engineering Team is currently working on a full resolution.

  3. identified Nov 01, 2023, 06:12 AM UTC

    Our Engineering Team is working on the resolution. Further updates will be provided as we resolve the issue.

  4. identified Nov 01, 2023, 06:15 AM UTC

    Our Engineering Team has confirmed the fix implementation. The expected time of resolution is within the next 30 minutes.

  5. identified Nov 01, 2023, 06:48 AM UTC

    Our Engineering Team has implemented a fix for the issue. The application is recovered. We are currently monitoring the situation further.

  6. resolved Nov 01, 2023, 07:08 AM UTC

    This incident has been resolved.