Manatal experienced a major incident on December 26, 2021 affecting Web Application, lasting 8h 28m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Dec 26, 2021, 09:40 AM UTC
We are currently working on fixing issues with email integrations. We will keep updating the situations.
- identified Dec 26, 2021, 09:55 AM UTC
The fix has been implemented and the issue is resolved with - Email sending and viewing past emails We are still working on - Automatic email synchronization from Gmail and Outlook
- identified Dec 26, 2021, 02:35 PM UTC
Currently, the email feature are down. We're working on this issue and we will keep updating the situations.
- identified Dec 26, 2021, 03:21 PM UTC
Right now, our mailing service is still down. You will face emails errors happening with Gmail. All Outlook emails will recover later when we fix the mailing service entirely.
- resolved Dec 26, 2021, 06:08 PM UTC
The fix is deployed, monitored and the issue is resolved.