Manatal experienced a minor incident on March 27, 2023 affecting Web Application and API, lasting 10h 12m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 27, 2023, 08:08 AM UTC
We would like to inform you that our engineers have recently observed a degradation in the performance of the Manatal application. As a result, some users may experience difficulties accessing the application or encounter delays in performing certain actions. Our engineers are investigating the root cause of the issue and implementing a fix to improve the overall performance of the system.
- investigating Mar 27, 2023, 10:20 AM UTC
We are continuing to investigate the issue and we will keep sharing with you updates on an hourly basis.
- investigating Mar 27, 2023, 11:20 AM UTC
We are continuing to investigate the issue.
- investigating Mar 27, 2023, 12:26 PM UTC
We would like to provide an update on the ongoing issue affecting our services. Our team is actively investigating the problem and conducting a thorough analysis to determine the root cause.
- investigating Mar 27, 2023, 01:34 PM UTC
We would like to inform you that our investigation into the issue is ongoing.
- investigating Mar 27, 2023, 02:48 PM UTC
Our team is continuing to investigate the issue.
- investigating Mar 27, 2023, 03:57 PM UTC
Our team is still conducting an investigation into the issue.
- monitoring Mar 27, 2023, 05:44 PM UTC
We have identified the root cause of the issue affecting our services and have implemented a solution to resolve it. Our team has conducted extensive testing and currently monitoring to ensure that the service operates as expected.
- resolved Mar 27, 2023, 06:20 PM UTC
e would like to inform you that the recent performance issue with our services has been successfully resolved. All services have been restored to their normal operation.