Manatal incident

Degraded performance of the Emailing Service

Minor Resolved View vendor source →

Manatal experienced a minor incident on October 5, 2023 affecting Emailing, lasting 34m. The incident has been resolved; the full update timeline is below.

Started
Oct 05, 2023, 07:39 AM UTC
Resolved
Oct 05, 2023, 08:14 AM UTC
Duration
34m
Detected by Pingoru
Oct 05, 2023, 07:39 AM UTC

Affected components

Emailing

Update timeline

  1. identified Oct 05, 2023, 07:39 AM UTC

    We have identified an issue with the Manatal Emailing service which causes slower processing of emails. Our team is working on resolving the issue with the highest priority.

  2. monitoring Oct 05, 2023, 08:06 AM UTC

    Our Engineering Team has identified the root cause of the issue and implemented a fix. The Emailing Service is accessible again. Our team will further monitor the incident.

  3. resolved Oct 05, 2023, 08:14 AM UTC

    This incident has been resolved.