Managed FortiGate experienced a critical incident on October 21, 2025 affecting MFGS Portal, lasting 2h 51m. The incident has been resolved; the full update timeline is below.
Affected components
MFGS Portal
Update timeline
- identified Oct 21, 2025, 02:35 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Oct 21, 2025, 05:26 PM UTC
Due to an issue in the physical datacenter, the MFGS Portal was temporarily not accessible. Services are now recovered and the Portal is accessible. We apologize for any inconvenience this may cause.