Mammoth Cloud incident

Host vps23 unscheduled maintenance

Minor Resolved View vendor source →

Mammoth Cloud experienced a minor incident on April 6, 2016, lasting 33m. The incident has been resolved; the full update timeline is below.

Started
Apr 06, 2016, 10:51 PM UTC
Resolved
Apr 06, 2016, 11:25 PM UTC
Duration
33m
Detected by Pingoru
Apr 06, 2016, 10:51 PM UTC

Update timeline

  1. identified Apr 06, 2016, 10:51 PM UTC

    Host node vps23 has experienced a kernel fault causing periodic packet loss. The fault requires a full restart of the host node to resolve. We are currently shutting down all VPS located on this host.

  2. identified Apr 06, 2016, 10:58 PM UTC

    All VPS have been stopped, host is currently rebooting.

  3. identified Apr 06, 2016, 11:04 PM UTC

    Host has been rebooted, we are bringing customer VPS back online.

  4. resolved Apr 06, 2016, 11:25 PM UTC

    This incident has been resolved.