Mammoth Cloud incident

Sydney network outage

Notice Resolved View vendor source →

Mammoth Cloud experienced a notice incident on November 26, 2018, lasting 45m. The incident has been resolved; the full update timeline is below.

Started
Nov 26, 2018, 12:57 PM UTC
Resolved
Nov 26, 2018, 01:42 PM UTC
Duration
45m
Detected by Pingoru
Nov 26, 2018, 12:57 PM UTC

Update timeline

  1. investigating Nov 26, 2018, 12:57 PM UTC

    We are currently investigating this issue.

  2. monitoring Nov 26, 2018, 12:57 PM UTC

    We have restored service by performing a manual failover to the backup router. Investigation of the root cause is still ongoing.

  3. resolved Nov 26, 2018, 01:42 PM UTC

    Service is stable on the backup router. We will leave it active overnight and commence a more thorough investigation in the morning.