Mammoth Cloud experienced a major incident on December 19, 2019 affecting Cloud Servers, lasting 7h 42m. The incident has been resolved; the full update timeline is below.
Affected components
Cloud Servers
Update timeline
- investigating Dec 19, 2019, 02:40 PM UTC
We are currently investigating this issue.
- identified Dec 19, 2019, 02:53 PM UTC
This host node has encountered a kernel fault that requires a reboot to rectify. We have now done so and are in the process of restarting the affected VPS.
- monitoring Dec 19, 2019, 03:01 PM UTC
All affected VPS have been restarted
- resolved Dec 19, 2019, 10:23 PM UTC
This incident has been resolved.