Mammoth Cloud incident

Increased network latency

Minor Resolved View vendor source →

Mammoth Cloud experienced a minor incident on October 25, 2016, lasting 1d 1h. The incident has been resolved; the full update timeline is below.

Started
Oct 25, 2016, 02:55 AM UTC
Resolved
Oct 26, 2016, 04:51 AM UTC
Duration
1d 1h
Detected by Pingoru
Oct 25, 2016, 02:55 AM UTC

Update timeline

  1. investigating Oct 25, 2016, 02:55 AM UTC

    We have received multiple reports of increased network latency accessing Sydney cloud (KVM) servers. We are currently investigating this issue.

  2. monitoring Oct 25, 2016, 03:17 AM UTC

    Upstream provider has confirmed there was a network fault that required temporarily routing traffic through Brisbane (and thus the increased latency). We are advised issue is resolved as of approximately 14:05 AEDT, with further information to come.

  3. resolved Oct 26, 2016, 04:51 AM UTC

    This incident has been resolved.