Malga incident

Instabilidade no provedor de cloud

Minor Resolved View vendor source →

Malga experienced a minor incident on December 7, 2021 affecting API Payments (PIX) and Notifications - Webhooks, lasting 5h 47m. The incident has been resolved; the full update timeline is below.

Started
Dec 07, 2021, 04:57 PM UTC
Resolved
Dec 07, 2021, 10:45 PM UTC
Duration
5h 47m
Detected by Pingoru
Dec 07, 2021, 04:57 PM UTC

Affected components

API Payments (PIX)Notifications - Webhooks

Update timeline

  1. investigating Dec 07, 2021, 04:32 PM UTC

    Investigação em andamento. Alguns clientes podem notar degradação de performance pontual.

  2. investigating Dec 07, 2021, 04:57 PM UTC

    Seguimos investigando o incidente. Somente as confirmações de pagamento do PIX estão sendo afetadas.

  3. monitoring Dec 07, 2021, 10:24 PM UTC

    A degradação parcial dos serviços do provedor de Cloud já retornou à normalidade. Seguimos monitorando o incidente.

  4. resolved Dec 07, 2021, 10:45 PM UTC

    Incidente resolvido.