Malga experienced a critical incident on January 4, 2023 affecting API Payments (PIX) and API Payments (Boleto) and 1 more component, lasting 25m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 05, 2023, 12:10 AM UTC
We're investigating a problem in the transaction environment affecting the charge flow. Estamos investigando um problema no ambiente transacional afetando o fluxo de cobranças.
- monitoring Jan 05, 2023, 12:23 AM UTC
Problema já foi identificado, e a correção já foi aplicada, estamos monitorando e reprocessando as notificações que possam estar atrasadas. The problem has been identified and the fix has been applied. We're monitoring and reprocessing the delayed notifications.
- monitoring Jan 05, 2023, 12:34 AM UTC
We're continuing to monitor the notification flow for delayed messages. The transaction flow is stable. Nós continuamos monitorando o fluxo de notificação por mensagens atrasadas. O fluxo de cobrança está estável.
- monitoring Jan 05, 2023, 12:35 AM UTC
We are continuing to monitor for any further issues.
- resolved Jan 05, 2023, 12:38 AM UTC
This incident has been resolved.