Malga experienced a critical incident on June 13, 2023 affecting API Payments (PIX) and API Payments (Boleto) and 1 more component, lasting 2h 8m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 13, 2023, 07:15 PM UTC
We're currently investigating an issue in the transactional service.
- identified Jun 13, 2023, 08:23 PM UTC
We are continuing to experience increased error rates and latencies for multiple AWS Services in the US-EAST-1 Region. We have identified the root cause as an issue with AWS Lambda, and AWS are actively working toward resolution. We are actively working on full mitigation migrating lambda services to another region and will continue to provide regular updates.
- identified Jun 13, 2023, 08:45 PM UTC
We are beginning to see an improvement in the AWS Lambda function error rates. We are continuing to work towards full recovery.
- monitoring Jun 13, 2023, 09:03 PM UTC
We're still monitoring and tracking the incident. All our services have been recovered.
- monitoring Jun 13, 2023, 09:04 PM UTC
We are continuing to monitor for any further issues.
- monitoring Jun 13, 2023, 09:05 PM UTC
We are continuing to monitor for any further issues.
- resolved Jun 13, 2023, 09:24 PM UTC
This incident has been resolved.