Malga incident

Instability in transactions services

Critical Resolved View vendor source →

Malga experienced a critical incident on September 5, 2023 affecting API Payments (Credit Card) and API Payments (PIX) and 1 more component, lasting 2m. The incident has been resolved; the full update timeline is below.

Started
Sep 05, 2023, 01:52 PM UTC
Resolved
Sep 05, 2023, 01:54 PM UTC
Duration
2m
Detected by Pingoru
Sep 05, 2023, 01:52 PM UTC

Affected components

API Payments (Credit Card)API Payments (PIX)API Payments (Boleto)API Payments (Cards)

Update timeline

  1. investigating Sep 05, 2023, 01:52 PM UTC

    We've identified and fixed an issue related to the transactional service.

  2. resolved Sep 05, 2023, 01:54 PM UTC

    This incident has been resolved.