Make incident

Facebook Lead Ads: Unsupported get request - error

Major Resolved View vendor source →

Make experienced a major incident on July 21, 2025 affecting eu1.make.com and eu2.make.com and 1 more component, lasting 2d 2h. The incident has been resolved; the full update timeline is below.

Started
Jul 21, 2025, 07:44 AM UTC
Resolved
Jul 23, 2025, 10:42 AM UTC
Duration
2d 2h
Detected by Pingoru
Jul 21, 2025, 07:44 AM UTC

Affected components

eu1.make.comeu2.make.comus1.make.comus2.make.comeu1.make.celonis.comus1.make.celonis.com

Update timeline

  1. investigating Jul 21, 2025, 07:44 AM UTC

    We are currently investigating the issue and the reasons for getting following error on certain leads resulting in error - Unsupported get request. Thank you for your patience while we continue working with Meta to investigate and resolve this issue.

  2. resolved Jul 23, 2025, 10:42 AM UTC

    Unsupported get request issue for Facebook Lead Ads was resolved on Meta's side. Thank you for your patience while we have been investigating this issue. Incident is now marked as resolved.