Make incident

Investigating Team Creation Failures

Critical Resolved View vendor source →

Make experienced a critical incident on July 28, 2025 affecting eu1.make.com and eu2.make.com and 1 more component, lasting 1h 18m. The incident has been resolved; the full update timeline is below.

Started
Jul 28, 2025, 08:12 PM UTC
Resolved
Jul 28, 2025, 09:31 PM UTC
Duration
1h 18m
Detected by Pingoru
Jul 28, 2025, 08:12 PM UTC

Affected components

eu1.make.comeu2.make.comus1.make.comus2.make.comeu1.make.celonis.comus1.make.celonis.com

Update timeline

  1. investigating Jul 28, 2025, 08:12 PM UTC

    We are currently investigating an issue that is preventing users from successfully creating new teams within an organization.

  2. investigating Jul 28, 2025, 08:36 PM UTC

    We are facing issues with Make creating scenarios and managing users and other realted things. We are actively working on fix

  3. monitoring Jul 28, 2025, 09:04 PM UTC

    Hello weve identifed problem, and applied fix. Situation is now stable and we will monitor it.

  4. resolved Jul 28, 2025, 09:31 PM UTC

    Issue was resolved and platform operates normally.