Make incident

Issues with payments and subscriptions

Major Resolved View vendor source →

Make experienced a major incident on August 20, 2025 affecting make.com, lasting 1h 16m. The incident has been resolved; the full update timeline is below.

Started
Aug 20, 2025, 09:58 AM UTC
Resolved
Aug 20, 2025, 11:15 AM UTC
Duration
1h 16m
Detected by Pingoru
Aug 20, 2025, 09:58 AM UTC

Affected components

make.com

Update timeline

  1. investigating Aug 20, 2025, 09:58 AM UTC

    We are observing issues with our payment processing services. There might be potential issues with payments and subscriptions. This issue affects all our zones. Scenario processing is not affected.

  2. monitoring Aug 20, 2025, 10:28 AM UTC

    We have identified the issue and implemented a fix. We will continue monitoring the service before we consider this fully resolved.

  3. resolved Aug 20, 2025, 11:15 AM UTC

    This incident has been resolved