Make experienced a major incident on August 21, 2025 affecting eu1.make.com and us1.make.com, lasting 3h 18m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 21, 2025, 05:14 PM UTC
We are currently investigating an issue where scenarios executions are being affected. Some modules might return error during the executions.
- identified Aug 21, 2025, 05:55 PM UTC
The issue has been identified and a fix is being implemented
- investigating Aug 21, 2025, 07:11 PM UTC
The incident is still active. We are actively investigating and working on the issue. We will provide another update within the next hour.
- monitoring Aug 21, 2025, 08:01 PM UTC
The incident has been stabilized and we are monitoring the zones. We have also identified that other zones was also affected eu1.make.com eu2.make.com us1.make.com us2.make.com eu1.make.celonis.com us1.make.celonis.com Scenarios running on the US zones might have faced errors with some modules hitting time outs. The situation is stable now.
- resolved Aug 21, 2025, 08:33 PM UTC
This incident has been resolved.