Make incident

Notification Email Delivery Failure for Failed Scenarios & Paused Organizations

Major Resolved View vendor source →

Make experienced a major incident on September 8, 2025 affecting us1.make.com, lasting 17m. The incident has been resolved; the full update timeline is below.

Started
Sep 08, 2025, 09:52 AM UTC
Resolved
Sep 08, 2025, 10:10 AM UTC
Duration
17m
Detected by Pingoru
Sep 08, 2025, 09:52 AM UTC

Affected components

us1.make.com

Update timeline

  1. investigating Sep 08, 2025, 09:52 AM UTC

    We are currently investigating an issue that prevents the sending of notification emails about failed scenarios and paused organizations.

  2. investigating Sep 08, 2025, 10:04 AM UTC

    We are currently investigating an issue that prevents the sending of notification emails about failed scenarios and paused organizations.

  3. investigating Sep 08, 2025, 10:07 AM UTC

    The fix has been implemented, and we've confirmed that the impact on email notifications on us1.make.com has been alleviated. We're continuing to monitor the situation.

  4. resolved Sep 08, 2025, 10:10 AM UTC

    We have successfully resolved the issue with the email notifications on us1.make.com and the zone is fully operational.