Outage
Timeline · 1 update
- investigating Sep 22, 2026, 08:16 AM UTC
Our upstream provider appears to be down resulting in 5xx errors on our API
MailPace had 8 outages in the last 2 years totaling 8h 8m of downtime, averaging 0.3 incidents per month.
There were 8 MailPace outages since January 30, 2025 totaling 8h 8m of downtime. Each is summarised below. Incident details, duration, and resolution information.
Our upstream provider appears to be down resulting in 5xx errors on our API
In [`faa15cb`](https://github.com/mailpace/status/commit/faa15cbeaf5ba3aa510085bde9ebbb4b3acacbc3 ), Blog (https://blog.mailpace.com) was **down**: - HTTP code: 0 - Response time: 0 ms
In [`98b8c51`](https://github.com/mailpace/status/commit/98b8c51b5bae14c5eb410e03e1b935b36484b3ee ), Documentation (https://docs.mailpace.com) was **down**: - HTTP code: 0 - Response time: 0 ms
In [`e9b8053`](https://github.com/mailpace/status/commit/e9b80531141c44b16d1c0415f4abc73d2204dab5 ), Landing Page (https://mailpace.com) was **down**: - HTTP code: 0 - Response time: 0 ms
In [`6efc2db`](https://github.com/mailpace/status/commit/6efc2dbfbefe9a3609706cc1e6cc03d3333172f9 ), Application (https://app.mailpace.com/health) was **down**: - HTTP code: 520 - Response time: 10336 ms
We will update this ticket once complete
Latest updates: - https://www.clevercloudstatus.com/incident/959
.