Mailosaur incident

Errors when creating and editing servers

Minor Resolved View vendor source →

Mailosaur experienced a minor incident on May 5, 2020 affecting API, lasting 1h 1m. The incident has been resolved; the full update timeline is below.

Started
May 05, 2020, 08:00 AM UTC
Resolved
May 05, 2020, 09:01 AM UTC
Duration
1h 1m
Detected by Pingoru
May 05, 2020, 08:00 AM UTC

Affected components

API

Update timeline

  1. identified May 05, 2020, 08:00 AM UTC

    We are aware of an issue affecting API endpoints that create and update servers. Customers are currently receiving a 401 - Unauthorized error when calling these endpoints. Our team are aware of the cause and will be deploying a fix very shortly.

  2. monitoring May 05, 2020, 08:58 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring May 05, 2020, 08:58 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved May 05, 2020, 09:01 AM UTC

    This incident has been resolved.