Mailosaur incident

Unexpected SMTP downtime

Notice Resolved View vendor source →

Mailosaur experienced a notice incident on May 4, 2017, lasting 3h 40m. The incident has been resolved; the full update timeline is below.

Started
May 04, 2017, 04:21 AM UTC
Resolved
May 04, 2017, 08:02 AM UTC
Duration
3h 40m
Detected by Pingoru
May 04, 2017, 04:21 AM UTC

Update timeline

  1. monitoring May 04, 2017, 04:21 AM UTC

    We had reports of downtime between 02:45 and 05:00 this morning. This appears to be due to a crashed SMTP server node that did not properly resolve itself. We have resolved this issue, but are now looking at ways to avoid this in incident in future.

  2. resolved May 04, 2017, 08:02 AM UTC

    This incident has been resolved.