Mailosaur incident

Unplanned downtime and delays

Notice Resolved View vendor source →

Mailosaur experienced a notice incident on May 25, 2017, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 25, 2017, 07:38 PM UTC
Resolved
May 25, 2017, 07:38 PM UTC
Duration
Detected by Pingoru
May 25, 2017, 07:38 PM UTC

Update timeline

  1. resolved May 25, 2017, 07:38 PM UTC

    To improve our ability to process millions of emails per month reliably, we migrated to Google Cloud last Saturday during planned downtime. However, some issues remained and became clearer over the last few days. Customers were seeing delays in checking their emails and in some cases could not connect anymore. We have identified the underlying issues and as part of the solution also doubled our database capacity. Our performance graphs look a lot healthier now. Please contact us if you are still experiencing issues. We are continually monitoring our systems for bottlenecks.