Mailosaur experienced a major incident on November 30, 2017, lasting 47m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Nov 30, 2017, 04:30 PM UTC
We are investigating database downtime. Please bear with us
- resolved Nov 30, 2017, 05:18 PM UTC
An abnormal query was executed on a database instance which caused unusually poor performance and required a full restart on our part. Systems came back online as expected and all tests passed fine before putting the system back online to users. We will be reviewing our procedures to ensure this cannot happen again.