Mailosaur incident

Problems with emails containing no text body

Minor Resolved View vendor source →

Mailosaur experienced a minor incident on June 3, 2020 affecting SMTP (25) and SMTP (2525) and 1 more component, lasting 1h 5m. The incident has been resolved; the full update timeline is below.

Started
Jun 03, 2020, 03:49 PM UTC
Resolved
Jun 03, 2020, 04:55 PM UTC
Duration
1h 5m
Detected by Pingoru
Jun 03, 2020, 03:49 PM UTC

Affected components

SMTP (25)SMTP (2525)SMTP (587)SMTP (25) with STARTTLSSMTP (2525) with STARTTLSSMTP (587) with STARTTLS

Update timeline

  1. identified Jun 03, 2020, 03:49 PM UTC

    We have identified an issue with emails received that have no text body within them. We are fixing this right now and should be back to normal very soon.

  2. resolved Jun 03, 2020, 04:55 PM UTC

    This incident has been resolved.