Mailosaur incident

Degraded performance of SMTP

Minor Resolved View vendor source →

Mailosaur experienced a minor incident on July 22, 2020 affecting SMTP (25) and SMTP (2525) and 1 more component, lasting 3h 44m. The incident has been resolved; the full update timeline is below.

Started
Jul 22, 2020, 07:12 PM UTC
Resolved
Jul 22, 2020, 10:57 PM UTC
Duration
3h 44m
Detected by Pingoru
Jul 22, 2020, 07:12 PM UTC

Affected components

SMTP (25)SMTP (2525)SMTP (587)SMTP (25) with STARTTLSSMTP (2525) with STARTTLSSMTP (587) with STARTTLS

Update timeline

  1. investigating Jul 22, 2020, 07:12 PM UTC

    We are currently investigating this issue.

  2. investigating Jul 22, 2020, 09:08 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jul 22, 2020, 10:09 PM UTC

    Due to an error with a searching index, we had degraded performance across some SMTP servers this evening. We have now implemented a fix, which we are actively monitoring.

  4. resolved Jul 22, 2020, 10:57 PM UTC

    This incident has been resolved.