Mailosaur incident

Potential issues with Google Cloud Platform

Major Resolved View vendor source →

Mailosaur experienced a major incident on November 16, 2021 affecting Website and SMTP (25) and 1 more component, lasting 1h 20m. The incident has been resolved; the full update timeline is below.

Started
Nov 16, 2021, 05:51 PM UTC
Resolved
Nov 16, 2021, 07:12 PM UTC
Duration
1h 20m
Detected by Pingoru
Nov 16, 2021, 05:51 PM UTC

Affected components

WebsiteSMTP (25)POP3 (110)AppSMTP (2525)POP3 (995)APISMTP (587)SMTP (25) with STARTTLSSMTP (2525) with STARTTLS

Update timeline

  1. investigating Nov 16, 2021, 05:51 PM UTC

    We are currently aware of an issue effecting our testing services. We believe this is the same issue effecting many other sites and apps around the world, potentially related to Google Cloud Platform. We will update further, as soon as we have more information.

  2. monitoring Nov 16, 2021, 06:09 PM UTC

    It appears that services are operating again as normal. Our team are actively monitoring this at present.

  3. resolved Nov 16, 2021, 07:12 PM UTC

    Things have remained stable since returning recently. We are marking this one as resolved.