Mailosaur incident

Degraded performance

Major Resolved View vendor source →

Mailosaur experienced a major incident on March 12, 2022 affecting SMTP (25) and POP3 (110) and 1 more component, lasting 2h 54m. The incident has been resolved; the full update timeline is below.

Started
Mar 12, 2022, 12:52 PM UTC
Resolved
Mar 12, 2022, 03:47 PM UTC
Duration
2h 54m
Detected by Pingoru
Mar 12, 2022, 12:52 PM UTC

Affected components

SMTP (25)POP3 (110)AppSMTP (2525)POP3 (995)APISMTP (587)SMTP (25) with STARTTLSSMTP (2525) with STARTTLSSMTP (587) with STARTTLS

Update timeline

  1. investigating Mar 12, 2022, 12:52 PM UTC

    We are currently investigating an issue causing degraded performance to some customers. We'll update you as soon as possible.

  2. monitoring Mar 12, 2022, 02:06 PM UTC

    We have identified and rectified that issue that was causing degraded performance for some customers. All systems should be back to normal, but we continue to monitor them right now.

  3. resolved Mar 12, 2022, 03:47 PM UTC

    This incident has been resolved.