Mailosaur incident

Service interruption for some customers

Minor Resolved View vendor source →

Mailosaur experienced a minor incident on August 21, 2022 affecting SMTP (25) and POP3 (110) and 1 more component, lasting 4m. The incident has been resolved; the full update timeline is below.

Started
Aug 21, 2022, 12:44 PM UTC
Resolved
Aug 21, 2022, 12:49 PM UTC
Duration
4m
Detected by Pingoru
Aug 21, 2022, 12:44 PM UTC

Affected components

SMTP (25)POP3 (110)AppSMTP (2525)POP3 (995)APISMTP (587)SMTP (25) with STARTTLSSMTP (2525) with STARTTLSSMTP (587) with STARTTLS

Update timeline

  1. monitoring Aug 21, 2022, 12:44 PM UTC

    We became aware of an issue that was affecting some customers today, which meant we had to restart one of our database nodes at short notice. The downtime will be short-lived (a matter of minutes) and we do not expect this issue to repeat itself.

  2. monitoring Aug 21, 2022, 12:46 PM UTC

    Service for affected customers has been restored. As mentioned in our last update, we do not expect further interruptions.

  3. resolved Aug 21, 2022, 12:49 PM UTC

    This incident has been resolved.