Mailosaur incident

Degraded performance

Critical Resolved View vendor source →

Mailosaur experienced a critical incident on October 3, 2022 affecting SMTP (25) and SMTP (2525) and 1 more component, lasting 40m. The incident has been resolved; the full update timeline is below.

Started
Oct 03, 2022, 06:46 AM UTC
Resolved
Oct 03, 2022, 07:26 AM UTC
Duration
40m
Detected by Pingoru
Oct 03, 2022, 06:46 AM UTC

Affected components

SMTP (25)SMTP (2525)APISMTP (587)SMTP (25) with STARTTLSSMTP (2525) with STARTTLSSMTP (587) with STARTTLS

Update timeline

  1. investigating Oct 03, 2022, 06:46 AM UTC

    Some customers are finding services are unavailable to them. We are investigating this issue at the moment.

  2. investigating Oct 03, 2022, 06:59 AM UTC

    Customers are still reporting performance issues so our team will continue investigating

  3. resolved Oct 03, 2022, 07:26 AM UTC

    This issue has now been resolved, effected customers should no longer experience any issues