MailerSend incident

We are experiencing degraded performance

Minor Resolved View vendor source →
Started
Feb 19, 2026, 03:25 PM UTC
Resolved
Feb 19, 2026, 03:25 PM UTC
Duration
Detected by Pingoru
Feb 19, 2026, 03:25 PM UTC

Affected components

MailerSend APP

Update timeline

  1. investigating Feb 19, 2026, 03:14 PM UTC

    Status: Investigating We are currently investigating intermittent database issues that may cause degraded performance (elevated latency and occasional errors). Our team is working to restore normal service as quickly as possible. We will provide updates as we learn more. Affected components MailerSend APP (Degraded performance)

  2. identified Feb 19, 2026, 03:17 PM UTC

    Status: Identified The issue has been identified and a fix is being implemented. Affected components MailerSend APP (Degraded performance)

  3. monitoring Feb 19, 2026, 03:21 PM UTC

    Status: Monitoring We identified the cause of the degraded performance affecting our service and have applied mitigations. We’re currently monitoring systems to confirm stability and will share another update as we have more information. Affected components MailerSend APP (Degraded performance)

  4. resolved Feb 19, 2026, 03:25 PM UTC

    Status: Resolved The issue has been resolved and systems have returned to normal. We’ll continue monitoring to ensure ongoing stability. Thank you for your patience. Affected components MailerSend APP (Operational)

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