MailChimp experienced a minor incident on May 14, 2026, lasting 3h 31m. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved May 14, 2026, 07:29 PM UTC
Engineers have resolved an issue preventing changes in contact counts from updating on the Audience Analytics page and Homepage. Contacts added or removed during May 7–13 were recorded correctly. However, reporting for contact count changes during this period is unavailable, so charts and trend indicators may not reflect increases or decreases accurately.