MailChimp incident

Cropped Images Disappearing in Campaigns

Minor Ongoing View vendor source →

MailChimp is currently experiencing a minor incident, which began 6d ago. The vendor's full update timeline is below.

Started
Oct 09, 2026, 08:30 PM UTC
Resolved
Ongoing
Duration
● 5d 20h
Detected by Pingoru
Oct 09, 2026, 08:30 PM UTC

Update timeline

  1. investigating Oct 09, 2026, 08:30 PM UTC

    We are currently aware of and investigating an issue with cropped images disappearing after selecting "Done". At this time, we are recommending editing images outside of Mailchimp, and then uploading the edited image. Our Engineering team is working on a resolution and we will provide further updates as they become available.