MailChannels incident

Reseller API Degradation

Notice Resolved View vendor source →

MailChannels experienced a notice incident on July 28, 2023, lasting 21m. The incident has been resolved; the full update timeline is below.

Started
Jul 28, 2023, 03:59 PM UTC
Resolved
Jul 28, 2023, 04:21 PM UTC
Duration
21m
Detected by Pingoru
Jul 28, 2023, 03:59 PM UTC

Update timeline

  1. investigating Jul 28, 2023, 03:59 PM UTC

    Our automated systems have detected possible performance issues with the Reseller API. We are currently investigating and will provide an update soon.

  2. investigating Jul 28, 2023, 04:10 PM UTC

    Our automated systems have detected possible performance issues with the Reseller API. We are currently investigating and will provide an update soon.

  3. investigating Jul 28, 2023, 04:10 PM UTC

    Our automated systems have detected possible performance issues with the Reseller API. We are currently investigating and will provide an update soon.

  4. investigating Jul 28, 2023, 04:10 PM UTC

    Our automated systems have detected possible performance issues with the Reseller API. We are currently investigating and will provide an update soon.

  5. resolved Jul 28, 2023, 04:21 PM UTC

    We have now identified and resolved the performance issues with the Reseller API. If you have any questions or concerns, please contact MailChannels Support ([email protected])