MailChannels incident

Billing provider is is having system troubles

Notice Resolved View vendor source →

MailChannels experienced a notice incident on October 27, 2023 affecting SMTP Service and SMTP Service and 1 more component, lasting 4h 34m. The incident has been resolved; the full update timeline is below.

Started
Oct 27, 2023, 03:51 PM UTC
Resolved
Oct 27, 2023, 08:25 PM UTC
Duration
4h 34m
Detected by Pingoru
Oct 27, 2023, 03:51 PM UTC

Affected components

SMTP ServiceSMTP ServiceHost ConsoleDomain ConsoleReseller APIInbound API

Update timeline

  1. identified Oct 27, 2023, 03:51 PM UTC

    Mailchannels billing provider is having system troubles Customer usage from October 26th may not be incorporated into your bill until later today

  2. resolved Oct 27, 2023, 08:25 PM UTC

    Vendor is available Billing will processed