MailChannels incident

High SMTP Connection Latency

Notice Resolved View vendor source →

MailChannels experienced a notice incident on October 9, 2024, lasting 1h 1m. The incident has been resolved; the full update timeline is below.

Started
Oct 09, 2024, 09:13 PM UTC
Resolved
Oct 09, 2024, 10:15 PM UTC
Duration
1h 1m
Detected by Pingoru
Oct 09, 2024, 09:13 PM UTC

Update timeline

  1. investigating Oct 09, 2024, 09:13 PM UTC

    Severity Level: 3 We are currently investigating higher than normal connection latency that might have an impact on email delivery services.

  2. monitoring Oct 09, 2024, 10:14 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 09, 2024, 10:15 PM UTC

    This incident has been resolved.