MailChannels experienced a minor incident on October 9, 2024 affecting SMTP Service, lasting 1h 29m. The incident has been resolved; the full update timeline is below.
Affected components
SMTP Service
Update timeline
- identified Oct 09, 2024, 08:49 PM UTC
We have identified delay in outbound email delivery. We are working on fixing it.
- identified Oct 09, 2024, 09:20 PM UTC
We are continuing to work on the issue. We are clearing out backed-up emails in our queues.
- monitoring Oct 09, 2024, 10:14 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 09, 2024, 10:18 PM UTC
This incident has been resolved. The queue has been cleared. If you are facing any issues, please reach out to Support.