Magic Labs Outage History
Magic Labs partial outage View live status →Pingoru has recorded 50 incidents for Magic Labs: 7 in the last 12 months and 0 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 1 | 1 of 720 (0%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 0 | 0 of 513 (0%) |
Incidents, newest first
Critical June 3, 2026 Service Interruption 42m Authentication, API, Wallet Operations
Started Jun 03, 2026, 05:51 PM UTC· resolved Jun 03, 2026, 06:34 PM UTC
- investigating Jun 03, 2026, 06:12 PM UTC
We are currently investigating this issue.
- resolved Jun 03, 2026, 06:45 PM UTC
This incident has been resolved.
Minor February 18, 2026 Partial Degraded Experience 36m Wallet Operations
Started Feb 18, 2026, 07:15 AM UTC· resolved Feb 18, 2026, 07:52 AM UTC
- investigating Feb 18, 2026, 07:15 AM UTC
We are currently investigating this issue.
- monitoring Feb 18, 2026, 07:50 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 18, 2026, 07:52 AM UTC
This incident has been resolved.
Major February 9, 2026 Issues with Signing 35m Wallet Operations
Started Feb 09, 2026, 07:29 PM UTC· resolved Feb 09, 2026, 08:05 PM UTC
- identified Feb 09, 2026, 07:29 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Feb 09, 2026, 07:37 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 09, 2026, 08:05 PM UTC
This incident has been resolved.
Major January 13, 2026 Elevated timeouts in Signing service 15m
Started Jan 13, 2026, 08:01 PM UTC· resolved Jan 13, 2026, 08:17 PM UTC
- identified Jan 13, 2026, 09:23 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Jan 13, 2026, 09:24 PM UTC
This incident has been resolved.
Minor June 11, 2025 Newton Agent History Latency 1h 31m Newton Agents
Started Jun 11, 2025, 05:26 PM UTC· resolved Jun 11, 2025, 06:58 PM UTC
- identified Jun 11, 2025, 05:26 PM UTC
We've identified an issue causing latency with the Newton Agent History. A fix is in the works.
- resolved Jun 11, 2025, 06:58 PM UTC
This incident has been resolved.
Critical May 29, 2025 Magic is investigating an issue with Newton Agents 1h 6m Newton Agents
Started May 29, 2025, 05:55 AM UTC· resolved May 29, 2025, 07:01 AM UTC
- identified May 29, 2025, 06:37 AM UTC
New agents were unable to be deployed due to a 3rd party service provider outage. We're actively working with them to resolve the service outage.
- monitoring May 29, 2025, 06:41 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring May 29, 2025, 06:50 AM UTC
We are continuing to monitor for any further issues.
- resolved May 29, 2025, 07:01 AM UTC
This incident has been resolved.
Minor March 22, 2025 Degraded service affecting some customers 10m
Started Mar 22, 2025, 02:30 PM UTC· resolved Mar 22, 2025, 02:40 PM UTC
- resolved Mar 22, 2025, 11:22 PM UTC
Some users experienced degraded service for our email auth flows. This was due to a Cloudflare change against Vercel as noted in the following blog: https://developers.cloudflare.com/changelog/2025-03-22-next-js-vulnerability-waf/
Minor February 12, 2025 Degraded performance on Auth and API 3d 20h Authentication, API
Started Feb 12, 2025, 03:34 AM UTC· resolved Feb 15, 2025, 11:52 PM UTC
- identified Feb 12, 2025, 03:34 AM UTC
We're currently experiencing a degradation in our Auth and Wallet signing processes. The problem has been identified and are working towards a solution.
- identified Feb 13, 2025, 03:11 AM UTC
Our team is making progress on a fix for this issue. We are currently in the testing phase internally to ensure stability and prevent recurrence. We will provide another update as soon as testing is complete.
- monitoring Feb 14, 2025, 01:12 AM UTC
A fix has been implemented and we're monitoring the results.
- resolved Feb 15, 2025, 11:52 PM UTC
This incident has been resolved.
Minor December 4, 2024 Intermittent Errors 4h 1m Authentication, API, Dashboard
Started Dec 04, 2024, 09:55 PM UTC· resolved Dec 05, 2024, 01:56 AM UTC
- investigating Dec 04, 2024, 09:55 PM UTC
We are currently investigating this issue.
- identified Dec 05, 2024, 01:30 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Dec 05, 2024, 01:56 AM UTC
This incident has been resolved.
Minor October 29, 2024 API and Auth endpoints exceeding rate limiting rules –
Started Oct 29, 2024, 03:30 PM UTC· resolved Oct 29, 2024, 03:30 PM UTC
- resolved Oct 29, 2024, 04:28 PM UTC
We've identified an issue where customers received a rate limiting response from our systems. We've since mitigated those rate limits and adjusted the rules to allow customer traffic.