MageMojo incident

Emergency Maintenance on 1 node in USEast (d1cfc97b) dev/staging type

Major Resolved View vendor source →

MageMojo experienced a major incident on December 5, 2022 affecting Webscale STRATUS - Northern Virginia, lasting 32m. The incident has been resolved; the full update timeline is below.

Started
Dec 05, 2022, 08:19 PM UTC
Resolved
Dec 05, 2022, 08:52 PM UTC
Duration
32m
Detected by Pingoru
Dec 05, 2022, 08:19 PM UTC

Affected components

Webscale STRATUS - Northern Virginia

Update timeline

  1. investigating Dec 05, 2022, 08:19 PM UTC

    We are currently investigating this issue.

  2. resolved Dec 05, 2022, 08:52 PM UTC

    This incident has been resolved.

  3. postmortem Dec 05, 2022, 08:57 PM UTC

    Our upstream provider AWS informed us that between Mon, 5 Dec 2022 20:22:19 GMT and Mon, 5 Dec 2022 20:55:54 GMT, a small number of EC2 instances were unavailable in the us-east-1 region. The issue has been resolved, and the service is operating normally.