MageMojo incident

Partial Outage for some stores in All Regions

Major Resolved View vendor source →

MageMojo experienced a major incident on July 2, 2021 affecting Webscale STRATUS - Northern Virginia and Webscale STRATUS - Frankfurt and 1 more component, lasting 1h 12m. The incident has been resolved; the full update timeline is below.

Started
Jul 02, 2021, 10:30 AM UTC
Resolved
Jul 02, 2021, 11:43 AM UTC
Duration
1h 12m
Detected by Pingoru
Jul 02, 2021, 10:30 AM UTC

Affected components

Webscale STRATUS - Northern VirginiaWebscale STRATUS - FrankfurtWebscale STRATUS - Sydney

Update timeline

  1. investigating Jul 02, 2021, 10:30 AM UTC

    We are currently investigating this issue.

  2. identified Jul 02, 2021, 10:58 AM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Jul 02, 2021, 11:00 AM UTC

    We are continuing to work on a fix for this issue.

  4. resolved Jul 02, 2021, 11:43 AM UTC

    This incident has been resolved.