Madison Logic incident

Service Disruption From Snowflake Impacting Madison Logic Products

Minor Resolved View vendor source →

Madison Logic experienced a minor incident on August 18, 2021 affecting ML Platform and ML Partner, lasting 4h 53m. The incident has been resolved; the full update timeline is below.

Started
Aug 18, 2021, 06:01 PM UTC
Resolved
Aug 18, 2021, 10:55 PM UTC
Duration
4h 53m
Detected by Pingoru
Aug 18, 2021, 06:01 PM UTC

Affected components

ML PlatformML Partner

Update timeline

  1. identified Aug 18, 2021, 06:01 PM UTC

    The Madison Logic Team is tracking a service disruption from Snowflake, which is causing disruptions with the following Madison Logic applications: ML Platform: Export Functionality ML Partner: At Risk Dashboard We will continue to track progress with Snowflake on their service disruption and provide you with status updates accordingly. Snowflake Service Disruption https://status.snowflake.com/

  2. monitoring Aug 18, 2021, 10:37 PM UTC

    A fix has been applied by Snowflake and their systems are returning to normal. We will continue to monitor our systems to ensure all features are operating as expected. Snowflake Service Disruption https://status.snowflake.com/

  3. resolved Aug 18, 2021, 10:55 PM UTC

    All Madison Logic systems have been verified operational after Snowflake resolved today's incident. For more details on this Snowflake outage, please visit https://status.snowflake.com/incidents/gbj83ns7h3dl. If you have any questions or experience any related issues, please open a support case with Madison Logic - Customer Success [email protected].