Madison Logic incident

Database Performance Degradation

Minor Resolved View vendor source →

Madison Logic experienced a minor incident on November 30, 2022 affecting ML Platform and ML Partner, lasting 6h 48m. The incident has been resolved; the full update timeline is below.

Started
Nov 30, 2022, 03:18 PM UTC
Resolved
Nov 30, 2022, 10:06 PM UTC
Duration
6h 48m
Detected by Pingoru
Nov 30, 2022, 03:18 PM UTC

Affected components

ML PlatformML Partner

Update timeline

  1. investigating Nov 30, 2022, 03:18 PM UTC

    We are currently experiencing degraded performance on our production database. This is causing very slow response times in our applications. We are in the process of failing over to our high availability database. We will keep you posted as we progress through this issue.

  2. identified Nov 30, 2022, 05:02 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Nov 30, 2022, 07:08 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 30, 2022, 10:06 PM UTC

    This incident has been resolved.