MacStadium incident

[ATLANTA] Network Issue

Major Resolved View vendor source →

MacStadium experienced a major incident on June 27, 2020 affecting Atlanta Data Center, lasting 2d 15h. The incident has been resolved; the full update timeline is below.

Started
Jun 27, 2020, 12:23 AM UTC
Resolved
Jun 29, 2020, 03:49 PM UTC
Duration
2d 15h
Detected by Pingoru
Jun 27, 2020, 12:23 AM UTC

Affected components

Atlanta Data Center

Update timeline

  1. investigating Jun 27, 2020, 12:23 AM UTC

    We have received reports from multiple customers that they are experiencing intermittent connectivity issues in Atlanta. We have multiple Engineers investigating currently.

  2. investigating Jun 27, 2020, 01:18 AM UTC

    We are continuing to investigate this issue.

  3. identified Jun 27, 2020, 01:20 AM UTC

    Our Engineers have determined that MacStadium has been the target of a DDoS attack, we are currently working with our Upstream providers to help resolve the issue.

  4. monitoring Jun 27, 2020, 01:31 AM UTC

    Our upstream carriers have filtered out the Upstream traffic which appears to have stabilized the network. Our Engineers are continuing to work with the carriers and monitor the network.

  5. resolved Jun 29, 2020, 03:49 PM UTC

    The issue has been monitored for 48 hours and is now considered resolved.