MacStadium experienced a notice incident on August 7, 2020 affecting Las Vegas Data Center, lasting 3d 10h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Aug 07, 2020, 02:12 AM UTC
In the Las Vegas market MacStadium is aware of a known major fiber outage effecting multiple carriers. We are operating at reduced redundancy with potential latency.
- identified Aug 07, 2020, 02:53 PM UTC
The issue has been confirmed to be due to a regional fiber cut. The local provider advises the construction crew has pulled in replacement cable. The splice team should arrive shortly and begin preparing the cable for splicing. MacStadium will continue to monitor the situation as it develops.
- identified Aug 07, 2020, 05:02 PM UTC
Splicing Team is onsite of the fiber cut and are working to restore services.
- identified Aug 07, 2020, 07:54 PM UTC
Local carrier Splicing Team is still working on the fiber cut.
- identified Aug 07, 2020, 10:09 PM UTC
Local carrier is still working to resolve the fiber cut.
- monitoring Aug 08, 2020, 02:06 PM UTC
The local carrier has resolved the fiber cut. Redundancy has been restored. MacStadium will monitor to ensure stability.
- resolved Aug 10, 2020, 12:30 PM UTC
MacStadium has been monitoring for 48 hours and now considers this issue resolved.