MacStadium incident

LAS - Reduced Internet Capacity

Minor Resolved View vendor source →

MacStadium experienced a minor incident on December 5, 2022 affecting Las Vegas Data Center, lasting 19h 26m. The incident has been resolved; the full update timeline is below.

Started
Dec 05, 2022, 05:52 PM UTC
Resolved
Dec 06, 2022, 01:19 PM UTC
Duration
19h 26m
Detected by Pingoru
Dec 05, 2022, 05:52 PM UTC

Affected components

Las Vegas Data Center

Update timeline

  1. monitoring Dec 05, 2022, 05:52 PM UTC

    One of the Las Vegas ISPs has experienced a hardware failure, causing the site to experience reduced Internet capacity. Currently, traffic has converged to alternate ISPs to minimize impact. The Estimated Time of Repair from the ISP is 2030 UTC.

  2. monitoring Dec 05, 2022, 09:35 PM UTC

    The ISP identified the piece of hardware that failed and is in the process of replacing it now. No updated ETA has been provided.

  3. monitoring Dec 06, 2022, 01:18 PM UTC

    Services have been routed off the failed hardware, and no further impact is expected. Normal capacity has been restored.

  4. resolved Dec 06, 2022, 01:19 PM UTC

    This incident has been resolved.