MacStadium experienced a minor incident on February 10, 2023 affecting Las Vegas Data Center, lasting 3h 8m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 10, 2023, 07:28 AM UTC
We wish to advise our Las Vegas customers that we are experiencing carrier failures to and from our Las Vegas data center at this time. We expect no customer impact apart from operating at reduced capacity.
- investigating Feb 10, 2023, 07:55 AM UTC
Our data carriers have provided us with an ETA of 13:00 UTC/ 05:00 PT when they expect the restoration of data capacity. We apologise for any inconvenience related to this reduced capacity.
- monitoring Feb 10, 2023, 09:13 AM UTC
We wish to advise our Las Vegas customers that we have been informed by our data carriers that full connectivity capacity has been restored. We will continue to closely monitor the situation and once again we apologise for any inconvenience related to this issue.
- resolved Feb 10, 2023, 10:36 AM UTC
We wish to advise our Las Vegas customers that the traffic connectivity to our Las Vegas data center remains at full connectivity capacity, we will step down these notifications but we will continue to monitor. We would like to thank our customers for their patience and once again apologise for any inconvenience related to this issue.