MacStadium incident

Atlanta Core - Line Card Down

Notice Resolved View vendor source →

MacStadium experienced a notice incident on October 13, 2016, lasting 2h 35m. The incident has been resolved; the full update timeline is below.

Started
Oct 13, 2016, 04:26 AM UTC
Resolved
Oct 13, 2016, 07:02 AM UTC
Duration
2h 35m
Detected by Pingoru
Oct 13, 2016, 04:26 AM UTC

Update timeline

  1. identified Oct 13, 2016, 04:26 AM UTC

    We have a 16 Port 10Ge Line Card down in Atlanta - 10Ge circuits are being moved to bypass the issue.

  2. identified Oct 13, 2016, 06:54 AM UTC

    All 10Ge uplinks have been migrated off of the affected core interface card. We are completing some cleanup, and expect to be 100% within about 10-15minutes.

  3. monitoring Oct 13, 2016, 06:54 AM UTC

    All 10Ge uplinks have been migrated off of the affected core interface card. We are completing some cleanup, and expect to be 100% within about 10-15minutes.

  4. resolved Oct 13, 2016, 07:02 AM UTC

    All 10Ge uplinks have been migrated. As far as we can tell, everything is backto 100% at this time. Closing Incident.