MacStadium incident

Atlanta - Internet Uplink Failure : Level3 / XO

Minor Resolved View vendor source →

MacStadium experienced a minor incident on May 3, 2017, lasting 21m. The incident has been resolved; the full update timeline is below.

Started
May 03, 2017, 07:05 PM UTC
Resolved
May 03, 2017, 07:26 PM UTC
Duration
21m
Detected by Pingoru
May 03, 2017, 07:05 PM UTC

Update timeline

  1. monitoring May 03, 2017, 07:05 PM UTC

    As of 06:30 UTC (14:30 EST), we have been monitoring an issue with one of our Juniper border routers in Atlanta which has in turn caused Level 3 and XO Communications 10GB Internet up-links to flap. These 10GB up-link failures are causing Internet traffic in/out of Atlanta to fail over to other 10GB Uplink connections on other carriers which we maintain in Atlanta. As the Internet traffic re-converges across the Internet via BGP, you may be experiencing intermittent accessibility to hosts within the MacStadium Atlanta data-center facilities.

  2. resolved May 03, 2017, 07:26 PM UTC

    The root cause of this router failure is identified, and will be permanently addressed in a planned maintenance window in the near future. All Internet up-links in/out of Atlanta are stable at this time.