MacStadium experienced a notice incident on October 31, 2017, lasting 1d 2h. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Oct 31, 2017, 11:59 AM UTC
Due to an upstream carrier network change this morning we are experiencing a network outage effecting a subset of our public IP ranges. We are in direct communication with our carrier and actively working with them to resolve this incident.
- monitoring Oct 31, 2017, 12:54 PM UTC
Upstream carrier was able to identify the affected subnet, 208.52.164.x/24, and resolve the routing issue around 8AM est. Only customers on that subnet were affected. We will continue to work with the carrier and monitor for 24 hours.
- resolved Nov 01, 2017, 02:28 PM UTC
Routing of affected range has been resolved and stable for 24 hours.