MacStadium incident
Atlanta Power Interruption Affecting Some Customers
MacStadium experienced a notice incident on July 10, 2024 affecting Atlanta Data Center, lasting 1h 41m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 10, 2024, 02:00 AM UTC
There is a power interruption affecting some of our customers in our Atlanta facility. We are currently working with our data center partner, DataBank, to restore power.
- investigating Jul 10, 2024, 02:31 AM UTC
Our data center colo partner is actively engaged and troubleshooting the power interruption at the site. We will post the ETA when it is provided to us.
- identified Jul 10, 2024, 03:04 AM UTC
Our data center colo partner has isolated the failure to a specific UPS. They are currently working to remediate the failure. There is still currently no ETA.
- monitoring Jul 10, 2024, 03:21 AM UTC
Our data center colo partner has restored power to the facility. We are working to confirm power has been restored to all affected customers.
- resolved Jul 10, 2024, 03:41 AM UTC
We have confirmed power has been restored to all affected customers at this time. Please open a ticket if you’re experiencing any issue to your Atlanta-based servers.