Macabacus incident

Payment Processor Outage

Major Resolved View vendor source →

Macabacus experienced a major incident on August 18, 2026 affecting Recurly, lasting 13m. The incident has been resolved; the full update timeline is below.

Started
Aug 18, 2026, 03:09 PM UTC
Resolved
Aug 18, 2026, 03:22 PM UTC
Duration
13m
Detected by Pingoru
Aug 18, 2026, 03:09 PM UTC

Affected components

Recurly

Update timeline

  1. investigating Aug 18, 2026, 03:09 PM UTC

    Our subscription management platform (Recurly) is experiencing issues today. Sign-in to the add-in or subscription management actions may be affected. We are actively monitoring.

  2. investigating Aug 18, 2026, 03:22 PM UTC

    It appears the issue is resolved. Please reach out to [email protected] if you experience issues.

  3. resolved Aug 18, 2026, 03:22 PM UTC

    This incident has been resolved.